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Refund and Returns Policy

Home Refund and Returns Policy

Refund and Returns Policy

Effective Date: 24-Dec-2024

1. Introduction

At buzzflick.cloud, we value our customers and strive to provide quality services. This Refund and Returns Policy outlines the terms and conditions for requesting refunds and returns in compliance with Indian laws, including the Consumer Protection Act, 2019.

2. Scope

This policy applies to all purchases made on our website, www.buzzflick.cloud, including software subscriptions, credits, and other digital products.

3. Refund Policy

3.1 Eligibility for Refunds:

  • The service or software purchased is not delivered as promised.
  • The service or software has a technical defect that buzzflick.cloud is unable to resolve.
  • Cancellation of the subscription within the specified cooling-off period (if applicable).

3.2 Non-Eligibility for Refunds:

  • User dissatisfaction due to personal preferences after service delivery.
  • Misuse or violation of terms of use of the software or service.
  • Issues caused due to user-provided incorrect information.

3.3 Refund Process:

  • Refund requests must be submitted in writing via email to support@buzzflick.cloud within 7 days of purchase.
  • Provide the order ID, reason for the refund, and any supporting documentation.
  • Refunds, if approved, will be processed within 7-14 business days via the original payment method.

4. Returns Policy

As buzzflick.cloud deals in digital products and services, returns are not applicable. However, we provide support to ensure the proper functioning of the service or product purchased.

5. Dispute Resolution

In case of disputes, you may contact our grievance officer at [Insert Contact Details]. Unresolved disputes may be referred to consumer courts or relevant legal forums in India, as per the Consumer Protection Act, 2019.

6. Contact Us

For any queries regarding this policy, contact us:

This policy is subject to periodic updates. Please review it regularly for any changes.